Roadside assistance companies can help you out in the event of car troubles no matter where you are located. This service may come with the purchase of your new vehicle or you may pay extra for it from companies such as AAA, Allstate or Verizon. With roadside assistance, you can rest assured that you will be back on the road in no time, no matter what the problem is that you are currently experiencing. If you currently have roadside assistance or are thinking about taking advantage of these great services, these frequently asked questions can shed some additional light on the subject to provide you with more information.
What do I need to have with me when using roadside assistance?
In the event that your car is broken down on the side of the road, you’re having engine trouble or you simply need help with changing a flat tire, roadside assistance can be there to help. When calling your roadside assistance company, you will want to have your membership card and member ID number handy. This information will need to be provided to prove that you are a current member and can take advantage of the services. If you are not an enrolled member, assistance may be provided at an additional cost.
When does roadside assistance coverage start?
If you have recently enrolled as a roadside assistance member, coverage should become effective immediately or several days after enrollment.
What happens if someone else is driving my vehicle and needs roadside assistance?
Roadside assistance can be provided to anyone driving your vehicle that is authorized under your account. You may also be able to provide authorization if and when the person driving experiences car trouble in your vehicle.
Is there a limit to have much I can use roadside assistance services?
Typically, there is no limit as to how much or how often you are able to receive services from your roadside assistance company. This is a great service to have because you truly never do know when you may experience car trouble or when you are not able to fix an issue on your own.
Can I receive assistance if I break down on any roadway?
Yes, absolutely! No matter if you are traveling on a side street, highway, dirt road or on interstate, a certified technician is able to get to your location and assist you with your vehicle problems.
Can I receive roadside assistance if I am not a member?
In most cases, yes you can receive assistance on the road even if you are not a member of any specific company. There will be certain fees that you must pay to become a member and take advantage of the service right away. Sometimes called “On Road Join & Go”, those having car trouble will need to pay a membership fee, annual vehicle fee and fee for joining while on the road. You will then have access to these services whenever you need them.