For those who do make purchases online, regardless of the products you buy or are planning to buy, reading reviews is something that will truly help you determine whether or not to spend the money. Whether it is a brand new product that has just come out, or something you have been considering for some time, product reviews written by other consumers who have purchased and used the product you are considering buying, will prove to be invaluable to you as a buyer. Of course you have to know which reviews to trust, but reading as many as possible before you buy is definately something that you should do.
When reading reviews, if you want to know that they are from a trusted buyer, versus some disgruntled online consumer, some things to look for are:
– the customer’s rating (if they shop online often, and complain about every minute detail, they might not be reliable);
– what the review says, whether or not it is cohesive, and whether it relates to the product; and,
– how detailed the review is; if it simply says poor quality, you might want to keep reading more reviews.
The reviews you read should be detailed (from the product’s description, uses, functionality, pros and cons, etc), and it should speak to you as a customer. If you find that most of the reviews on the site are positive, and there are only one or two negatives, it is possibly a bad buyer experience, which is reflected in those negative reviews. So, considering all of the reviews on a site, and taking them all together (as opposed to reading one review and nothing more), is the best way to know you are getting a full comprehensive understanding of the product, as opposed to just a couple pointers about it).
When you read reviews, you should also make sure they are from unbiased consumers. So, rather than visiting the company website (of the product you want to buy), you should consider online review sites, sales sites (such as amazon reviews), and make sure you are reading buyer reviews, as opposed to product descriptions by the manufacturer of the product. The more unbiased the reviewer, the better the chances are that you are getting a full honest review, and that you can truly trust and fully believe what you are reading about the product that you are considering buying for personal use or consumption.
Be Happy with Your Purchase
Buyers who are usually happy with their online purchases are those who took their time to read the reviews, ask questions, and get as much information as possible, prior to actually hitting the buy it now button. Reading positive and negative reviews, and reading them from a wide range of online sources, is truly the best way to get a complete understanding of the product and what you can expect from it, and is the best way to be fully informed about the product, prior to actually deciding whether or not to make the purchase for a particular product.
Shasha G. is a writer for Ucritic.com. Ucritic is a site that is revolutionizing product reviews, there, you can post product reviews and even earn money doing so.